Return abuse is quietly eating your margins.

It adds a returnabuse:store-credit-only tag and a dated policy note to the customer in Shopify via the Admin API — the real maximum Shopify allows, because there is no Admin API mutation that restricts a customer's checkout payment methods. Your team then issues store credit instead of refunds for that customer at return time. For hard, automatic enforcement, pair it with a Shopify Flow rule — we'll guide you through the setup.

Read access to orders, returns and customers (scopes: read_orders, read_returns, read_customers). Write access is limited to customer tags and notes (scope: write_customers). We never touch payment credentials, and we never sell or share your store data.

No. Only statistical outliers are flagged — customers returning at multiples of your store average — and nothing happens automatically. Every action is a one-click decision you make, the flag threshold is adjustable, and flags are reversible in one click.

Shopify's fraud analysis targets payment fraud at checkout — stolen cards, risky IPs. ReturnAbuse Radar targets post-purchase abuse: the customer who pays legitimately, then systematically exploits your return policy for months. Different problem, different signals.

Yes. Billing is monthly through the Shopify App Store, so uninstalling the app stops all future charges immediately. You can export your blocklist and flagged-customer data before you go.

The Pro plan covers up to 5 Shopify stores with a rollup dashboard that surfaces abusers operating across your brands — including the same-address, different-email pattern that single-store views miss.